WHO WE ARE
From document management, print audits, or introducing new revenue streams; we know how to make innovation work for you. All of our technicians are factory trained and certified on all the Ricoh office equipment. They are also trained and certified to work on various computer networks and are experts as servicing the equipment as well as networking them. Our service team has an excellent track record of first call effectiveness, minimal equipment downtime, ongoing communication with the clients, and quick response times.
What separates Innovative Office Solutions, Inc. from our competition is that we build a partnership and an irresistible value with our clients, based on Trust, Honesty, Expertise, and Hard Work… we will always work harder!!! The business decision at the end of the day is “What are we willing to do to keep our customer’s equipment or solutions up and running?” The answer is… “Whatever it takes.” We understand that being selected, as your vendor is more than a service agreement, IT’S A PROMISE.
We promise to help grow your business and profitability by delivering a professional, reliable, and hard-working service you can depend on.
Innovative Office Solutions, Inc.
We "C.A.R.E."
Complete Assurance & Reliability Engagement
Innovative Office Solutions will stand behind all of our Ricoh equipment and support our customers with a hassle-free, Repair or Replacement Guarantee. If your Ricoh equipment is not performing within the machine’s designed specifications and cannot be repaired by Innovative Office Solutions, we will replace your Ricoh equipment with an equivalent machine, FREE.
This 3 Years Repair or Replacement Guarantee begins at the date of installation and the equipment must be maintained continuously by Innovative Office Solutions, with all parts and supplies being furnished solely by Innovative Office Solutions. Any failure of the equipment to perform due to damages caused by an accident or misuse, including improper voltage will void this guarantee.
Also, each machine must not exceed the monthly recommended volume as stated by Innovative Office Solutions. Additionally, any service performed by another vendor other than Innovative Office Solutions will void this agreement. We look forward to a long-term business relationship. Once we are selected as your new copier vendor, we will take all the concerns and worries of maintaining the copier out of your hands and into ours. Innovative Office Solutions is committed to your total satisfaction, “one service call at a time.”
Solutions Unwrapped
From document management, cost recovery, and implementing new revenue streams, we’ve worked closely with universities, law firms, government agencies, and many others, to successfully introduce innovative solutions that grew their business and profitability. Our solutions sales professionals can show you how to innovative solutions can work for you.
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We look forward to hearing from you.
