WHO WE ARE

We are a young and talented team of professionals that love to think out-of-the-box. We understand technology, our client’s needs, and the value of finding the right solution for each client.

From document management, print audits, or introducing new revenue streams; we know how to make innovation work for you. All of our technicians are factory trained and certified on all the Ricoh office equipment. They are also trained and certified to work on various computer networks and are experts as servicing the equipment as well as networking them. Our service team has an excellent track record of first call effectiveness, minimal equipment downtime, ongoing communication with the clients, and quick response times.

What separates Innovative Office Solutions, Inc. from our competition is that we build a partnership and an irresistible value with our clients, based on Trust, Honesty, Expertise, and Hard Work… we will always work harder!!! The business decision at the end of the day is “What are we willing to do to keep our customer’s equipment or solutions up and running?” The answer is… “Whatever it takes.” We understand that being selected, as your vendor is more than a service agreement, IT’S A PROMISE.

We promise to help grow your business and profitability by delivering a professional, reliable, and hard-working service you can depend on.

SOLUTIONS UNWRAPPED

We offer a solutions-based approach that customer fits the right equipment and software based on the client’s needs and purpose for each solution.

From document management, cost recovery, and implementing new revenue streams, we’ve worked closely with universities, law firms, government agencies, and many others, to successfully introduce innovative solutions that grew their business and profitability. Our solutions sales professionals can show you how to innovative solutions can work for you.

Law Firms

Soft cost recovery is alive and well. Although a small number of firms have abandoned the practice, the overwhelming number of firms continue to maintain it and some are ven expanding their billable revenue to encompass the capture of print, scan, and digital service.

Based upon the shift in outputt from copies to prints,, and the decrease in facsimile coupled with the explosion of scans, a firm is being forced to shift from teh copy/fax cost-recovery model to a print/scan capture model.  Failure to do so will mean declining cost-recovery revenue.  The decrease in copy volume, which is the foundation of many firm’s cost-recovery structure, is slowly disappearing, with the increase in print output replacing copy volume.  We estimate that once a firm networks it’s multifunctional devices, that firm will lose 30 percent of it copy volume to print.  In summary, the support services which were built on the copy/fax model will no longer produce the volume necessary to support themselves.   This issue, coupled with clients’ increasing reluctance to pay for the interal cost recovery charges, will lead to a rise in overhead burden for most firms.

Color output, both copy, and print, will become more and more a part of a firm’s cost-recovery strategy.  Many firms in the past have not billed seperately for color, even though it is more expensive to produce.  It is advisable to clearly define costs and establish seprate billing codes for both color print and color output.  Also keep watch on color scanning, this will be the next big cost-recivery item.

Educational

Print & Copy Management allows your facility to charge for printing and copying, manage resources, reduce paper waste, and track hardware usage. IOS systems are scalable, flexible and completely configurable.  This ensures your facility receives the system you need.

IOS has several different solutions to accomplish many objectives.  IOS On-Account allows the ability to provide users with a “free print balance”; used before a print charge will apply.  This is great for Colleges and Universities who would like to give students a set number of prints per semester.

On-Account is also perfect for libraries who aim to tie all patron resources together.  This means printing and copying is a direct function of their library card.  Patrons add a balance to their library account and use it for printing and copying.  This is great for libraries with many branches as the account will follow the patron throughout the library system.

On-Account is also great for offices who wish to track and account for printing and copying within their organization.  This system gives you the option of tracking by departments, employee, groups or any other parameter set by you.  It is great if you wish to charge one department for printing, but not another.  Or, if you would like to report on usages within the office.

Coin-op / Copy Card  systems are easy to use, functional, self-serve and require little maintenance.  Great systems for smaller libraries, computer labs, offices, Internet Cafes, County Clerks and Hotel Business Suites.

We also have an Over-The-Counter solutions that is a staff based solution where you collect money and release jobs from behind the desk.

Each of these systems offer a wide variety of options to provide even more flexibility.