MANAGED IT SERVICES
We truly believe that our Managed IT service is the next step to a more proactive, (preemptive) dependable, and cost efficient organization. It is the process of commanding daily business data and information through a strategic standpoint to effectively and efficiently improve your business daily operations, while reducing your overall IT expenses.
What can Managed IT do for you?
Secure Data Premises
Data. Your most fragile business asset. Private business information that is suppose to remain private and secure, sometimes no longer is. We engage a secure network defensive perimeter to ward off anti-viruses, and create a stronghold for intrusion protection and other unwelcomed anomalies plaguing the internet and its users.
Reduce Cost and Increase Efficiency
Managed IT is not a pay as you go service. Rather, we take the ‘flat fee’ approach, compelling us to do the best job we can to ensure that you have minimal downtime. We tend to your network so you can focus on what’s important to you.
A few other aspects of our services designed to help you with your endeavor:
- Flat Fee Approach
- 24/7 Remote Support Over the Internet
- Avoiding Proprietary Tools & Services
- Proactive Failure Prediction Process & Preventive Maintenance
- Fully Documented Configuration Management Facilitating Transition to Other Service Providers
- Constant Monitoring of Hardware and Software Components
Our solutions are scalable so you can choose only the services needed. We work with you to make sure that things don’t break in the first place. Our incentive is to keep your network running smoothly, the better we do our job, the less you’ll need us and the less you’ll experience downtime. Below is a more comprehensive list of services Managed IT can provide for you.
INCREASE PRODUCTIVITY
Proactive support means having your systems running at an absolute state and never having to be at the mercy of the IT technician when you need him.
HARDWARE MAINTENANCE
A typical business IT infrastructure has a variety of hardware products with different level of complexity in maintenance. To make the issue more complicated, workstation and servers need frequent upgrades. A process that is not as straightforward as it seems due to variety of choices in market place that leads customers to usually overspend for the hardware. Our hardware maintenance service provides you with routine hardware inspection and proactive control of hardware lifecycle so that you can avoid downtime by hot swapping components.
- Servers
- Desktops
- Printers
- Scanners
- POS (Point of Sales Systems)
- Card Readers (FOBs)
- Handheld devices w/ matching Software updates.
SOFTWARE MAINTENANCE
The number of generic and specialized software that even a small business entity is using to manage different aspects of their operation, is overwhelming. Sometimes more specialized applications designed to automate the workflow are deployed to or embedded in the designated hardware. All pieces of software run simultaneously in a complex multi-user environment integrated by database servers, application servers and file servers to provide businesses with the tools that they need to run efficiently and smoothly.
The administration of such a complex mix of components is not trivial and as the size of operation grows requires dedicated personnel. Our software maintenance service provided on a 24/7 assistance remotely over Internet, is the solution to small and medium size businesses trying to avoid the burden of an onsite IT administrator.
- Patches
- Upgrades
- Band Aids
- Configurations
- (Vendor) Assisted Support
- Cross Vendor Support
24/7 IT SUPPORT
Any time of any day of the week, it’s your call! Your Business never sleeps, so why should we?
– Onsite support for hardware malfunctions
– Remote Support
– Helpdesk support