Security Overview:

Below is an overview of the options available to customers who identify concerns related to MFP hard drive security during the service life and/or at the time of return:

Reformat Hard Drive

Innovative Office Solutions will perform a reformat of the hard drive at the end of the copier lease and before the copier is returned to the leasing company. Reformatting the hard drive does not erase the data and a latent image still remains on the hard drive and a forensics program will still allow the data to be extracted.

DataOverwriteSecurity System (DOSS) Option

To provide enhanced security for our MFPs and printers, Ricoh offers the DataOverwriteSecurity System (DOSS) for its MFP and printer products. DOSS overwrites the sector of the hard drive used for data processing after the completion of each job. During the overwrite process, the data is destroyed to prevent recovery. Additionally, DOSS also offers the option of overwriting the entire hard drive up to eight times. This feature may be used at the end of the lease or if the MFP or printer is moved to another department. Overwriting the entire hard drive takes a few hours and may be added before or after the initial sale. To verify that DOSS functions appropriately and securely, Ricoh has obtained DOSS ISO 15408 certification for many versions. This certification provides independent third party verification of DOSS operations. ISO 15408 certification is accredited by the U.S. Government and may be used as a proof source for information security plans.

Hard Drive Encryption Option

The Hard Drive Encryption Option provides security for information that needs to be stored on the MFP or printer and reused again. Examples of information that may need to be stored for reuse include administrator and user passwords and address books. The Hard Drive Encryption Option differs from DOSS in that the information encrypted is not destroyed, but locked up so only authorized users may access the information. DOSS destroys data so it cannot be reused. The Hard Drive Encryption Option and DOSS may be used in conjunction and will not interfere with MFP or printer operation.

Network Security Features

Ricoh offers a wide range of network security features such as user authentication, network communication encryption and the ability to close unused network ports. These features are used to secure Ricoh devices on customer networks.